Universal Properties 13 LLC respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit our website, book a service, register for an experience, make a purchase, or otherwise interact with us.

Information We Collect

Depending on how you use our website and services, we may collect information you voluntarily provide, including:

• Name.

• Email address.

• Telephone number.

• Date of birth when relevant to a requested service.

• Booking and appointment information.

• Information you choose to provide through booking or intake forms.

• Purchase and transaction information.

• Communications you send to us.

 

We may also collect certain technical information through cookies and similar technologies, such as information about your browser, device, and interactions with our website.

How We Use Your Information

 

We may use personal information to:

• Schedule and manage appointments, classes, events, and experiences.

• Provide the services you request.

• Communicate with you about bookings, purchases, or inquiries.

• Process and maintain records of transactions.

• Provide customer support.

• Maintain the security and functionality of our website.

• Understand and improve our website and services.

• Comply with applicable legal and regulatory requirements.

 

We aim to collect only information reasonably necessary to provide our services and operate our business.

 

Payment Information

Payments made through our website may be processed by third-party payment service providers and payment networks. Depending on the payment method you select, these may include providers such as PayPal and card networks such as Visa and Mastercard.
These providers may collect and process payment information according to their own privacy and security practices. Universal Properties 13 LLC does not directly control how third-party payment providers process information submitted through their systems.

 

Cookies and Similar Technologies

Our website uses essential cookies and similar technologies that support functions such as website security, account access, bookings, and payment processing.

We may also use non-essential cookies for purposes such as website analytics and improving the visitor experience.
Where applicable, you can use our cookie consent tool to:

• Accept All cookies.

• Deny Non-Essential cookies.

• Manage Preferences for optional cookies.

Denying non-essential cookies will not prevent you from accessing essential website services or completing a purchase.
You may revisit your cookie preferences through the Your Privacy Choices option available on our website.

Third-Party Services

Our website may rely on third-party service providers to support functions such as website hosting, scheduling, payment processing, communications, and analytics.

Information may be shared with these providers when reasonably necessary to provide the requested service or operate the website. Third-party providers may maintain their own privacy policies governing their handling of personal information.

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Your Privacy Choices

 

Depending on where you live and applicable privacy law, you may have rights regarding your personal information, which may include the right to:​

• Request information about personal data we maintain about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Limit certain uses or disclosures of personal information.

• Opt out of certain sales or sharing of personal information.

• Exercise applicable privacy rights without discriminatory treatment.

To submit a privacy request, please contact us using the contact information provided on this website.

We may need to verify your identity before fulfilling certain requests.

Maryland Residents

 

Maryland residents may have additional rights under applicable Maryland privacy law, including rights relating to accessing, correcting, deleting, limiting certain uses of, and opting out of certain uses or disclosures of personal information.
If applicable, Maryland residents may submit a privacy request using the contact information provided on this website.

 

Data Security

 

We use reasonable measures intended to protect personal information under our control. However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure.

 

Data Retention

 

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

 

Changes to This Policy

 

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, or applicable requirements. The updated date at the top of this page will indicate when the policy was most recently revised.

 

Contact Us

 

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have concerns about how your personal information is handled, please contact Universal Properties 13 LLC through the contact information provided on this website.