Disclaimer Page
All products and services provided by UP13 LLC are offered for spiritual, personal, and lifestyle purposes only. They are not intended to diagnose, treat, cure, or prevent any medical, psychological, legal, or financial condition. Results are not guaranteed and may vary from person to person. By purchasing or using our products, you acknowledge and accept full responsibility for your decisions, actions, and outcomes.
Body oils and body sprays are for external use only. These products are not intended to treat, cure, or prevent any medical condition. A patch test is recommended prior to use. Discontinue use if irritation occurs. Keep out of reach of children and pets. UP 13 LLC is not responsible for individual sensitivities or allergic reactions.
Home sprays and space sprays are intended for atmospheric, aromatic, and spiritual use only. Do not ingest. Avoid direct contact with eyes, skin, furniture, and open flames. Use in well-ventilated areas. Keep away from children and pets. These products are not a substitute for professional services or advice.
All spiritual products, including oils, sprays, candles, and ritual or intention-based items, are provided for spiritual and personal insight purposes only. No guarantees, promises, or assured outcomes are made. Spiritual practices and results are subjective and may vary based on individual belief, intention, and practice. These products do not replace professional medical, legal, psychological, or financial services.
Never leave candles or flame-based products unattended. Always follow basic fire safety precautions. UP13 LLC is not responsible for misuse, negligence, or improper handling of flame-based products.
By purchasing from this site, you confirm that you are at least 18 years of age or have permission from a legal guardian to make purchases and use these products responsibly.
STORE POLICY:
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Order Processing
All orders are processed within 7-14 business days, excluding weekends and holidays. Processing time does not include shipping time. Orders are processed in the order they are received.
Once an order has been placed, it cannot be modified, canceled, or combined.
Shipping
Shipping times vary based on location and carrier. UP13 LLC is not responsible for delays caused by shipping carriers, weather conditions, or incorrect address information provided at checkout.
Customers are responsible for ensuring all shipping details are accurate prior to completing their purchase. Returned packages due to incorrect addresses may require additional shipping fees to be resent.
Returns & Refunds
Due to the nature of our products, all sales are final.
We do not accept returns or exchanges on:
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Body oils
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Body sprays
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Home sprays
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Spiritual products
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Ritual or intention-based items
Refunds will not be issued for dissatisfaction, change of mind, or perceived lack of results.
Refunds or replacements may be considered only if an item arrives damaged or incorrect. Any issues must be reported within 48 hours of delivery, with clear photo documentation provided.
UP13LLC
Lost, Stolen or Damaged Packages: is not responsible for lost, stolen, or delayed packages once they have been transferred to the shipping carrier. Customers are encouraged to select shipping options that include tracking and insurance where available.
Product Use & Responsibility
All products are intended for spiritual, personal, and lifestyle use only. Proper use instructions must be followed. UP13 LLC is not responsible for misuse, negligence, allergic reactions, sensitivities, or outcomes resulting from product use.
Spiritual Products & Services
Spiritual products and services are subjective in nature. No guarantees, promises, or assured outcomes are made. Results may vary based on individual belief, intention, and practice.
Age Requirement
By purchasing from this site, you confirm that you are at least 18 years of age or have permission from a legal guardian to make purchases and use these products responsibly.
Policy Updates
UP13 LLC reserves the right to update or modify this Store Policy at any time without prior notice. Changes will take effect immediately upon posting to the website.